What’s The Difference
Between an ERP and CRM?
ERP and CRM software both provide business with streamlined functionalities, but they differ in some important ways. In general, the former tends to deal with back-office processes while the latter deals with front-office activities. With a CRM software, businesses can monitor customer interactions, enhance customer experience, improve marketing, and more. On the other hand, ERP software is intended to help businesses manage daily tasks such as manufacturing, accounting, compliance, projects, employees, and more.